🔄 Exchanges & Satisfaction Guarantee
At By Lead Pro, we take pride in providing accurate and verified B2B and B2C databases before each delivery. However, we understand that expectations may vary, which is why we offer a replacement solution if needed.
📌 Want to request an exchange?
We guarantee the validity and freshness of our data before delivery. But if you encounter an issue, we commit to providing you with a new equivalent database in the following cases:
✔️ A significant portion of the contacts is outdated.
✔️ The received database does not match the description.
🔁 How to request an exchange?
Simply contact us within 7 days of receiving your order at [your email], providing the following:
📌 Your order number.
📌 Details of the issue encountered.
After verification, we’ll send you a new database tailored to your needs — at no additional cost.
🚫 Why we don’t offer refunds
Due to the digital nature of our products, refunds are not possible. Once a database is delivered, it cannot be returned. But no worries! Our commitment is to provide a solution that satisfies you through our exchange policy.
📞 Got a question? We’re here to help!
💌 Email: [email protected]
📍 Address: 8 bis Rue Abel, 75012 Paris
📞 Phone: +212 700 387 152